Sarah, a senior product manager at a fast-growing SaaS company, was responsible for coordinating multiple product releases across engineering, design, marketing, and sales teams. Before implementing unwait.me, she spent nearly 40% of her work week tracking dependencies, sending follow-up emails, and attending status update meetings.
"My job became more about being a professional nagger than a strategic product thinker," Sarah recalls. "Every morning, I'd spend at least an hour writing follow-up emails and Slack messages asking for status updates on deliverables that were blocking our progress."
The breaking point came during a critical product launch. A legal review that was expected to take 3 days stretched into 2 weeks, with no visibility into its progress. The delay cascaded across teams, forcing the entire release to be postponed by a month.
"What was most frustrating was that the legal team didn't realize how their delay was impacting our entire roadmap. They saw it as just one review, not as the linchpin for a major launch that multiple teams were aligned around," Sarah explains.
After implementing unwait.me, Sarah set up dependency tracking for all critical path items. Each team could see exactly what others were waiting on them for, complete with priority levels and elapsed time trackers.
The results were immediate:
Increased visibility: Teams gained awareness of how their work impacted others, creating a culture of accountability.
Automated follow-ups: Instead of Sarah sending "just checking in" emails, unwait.me automatically sent gentle reminders when items were pending too long.
Data-driven processes: After collecting three months of dependency data, Sarah identified that legal reviews were consistently taking 250% longer than estimated. This led to process improvements and better timeline planning.
Time savings: Sarah reclaimed approximately 15 hours per week that she previously spent on dependency follow-ups.
"The most unexpected benefit was how it changed our company culture," Sarah notes. "Instead of finger-pointing when deadlines slipped, teams began to proactively communicate about potential delays before they became critical. The 'us vs. them' mentality between departments significantly decreased."
Six months after implementing unwait.me, the company successfully launched three major features without a single delay due to interdepartmental dependencies. Sarah was promoted to Director of Product Management, with her success in streamlining cross-functional collaboration cited as a key factor.
"I'm now able to focus on what I do best—strategic product thinking—instead of being a professional nagger," Sarah says. "unwait.me didn't just save me time; it transformed how our entire organization collaborates."
