Payment Processing
All payments for Unwait.me Plus subscriptions are processed through Paddle.com, which serves as our Merchant of Record. Paddle.com handles all payment processing, tax calculations, and payment security for our Plus plan subscriptions.
When you purchase a Plus subscription, you enter into separate agreements with:
- Unwait.me (for the service provided)
- Paddle (for the payment processing)
Please refer to Paddle's Buyer Terms for additional information about their services.
Plus Plan Subscriptions
Unwait.me Plus is a premium subscription offering enhanced features:
- Advanced reporting and analytics
- Priority customer support
- Extended retention of task history
- Additional team management tools
All Plus subscriptions automatically renew until cancelled. You'll be charged between 00:00 and 01:00 (UTC) on the renewal date.
Free Plan
Our basic service remains free to use. The Refund and Cancellation policy outlined in this document only applies to paid Plus subscriptions.
Consumer Right to Cancel
If you are a consumer, you have the right to cancel your purchase within 14 days without providing a reason. The cancellation period expires 14 days after the day of your purchase.
To cancel your order, you must inform us of your decision. To ensure immediate processing, please email us at peter@unwait.me from the email address you used to register. You may also reference Paddle's Buyer Terms for further details.
Effect of Cancellation
If you cancel within the 14-day period, we will reimburse all payments received from you within 14 days from when we are informed of your decision. The reimbursement will use the same payment method as the initial transaction.
Exceptions to the Right to Cancel
Your right to cancel does not apply if you have begun to use the digital content or services provided by Unwait.me Plus. By downloading or accessing the Plus features, you consent to immediate performance of this agreement and acknowledge that you lose your right of withdrawal once you've begun using the premium features.
Refund Policy
Refunds are provided in accordance with the above cancellation terms. Requests made outside this period may not be honored, except in cases where services are not as described, faulty, or unfit for purpose.
Subscription Cancellation
You can cancel your Plus subscription at any time:
- Email us at peter@unwait.me with your cancellation request at least 48 hours before the end of your current billing period
- Include your order number and the email address used for the purchase
Your cancellation will take effect at the next payment date. There are no refunds for unused portions of subscription periods.
Free Trials
Certain Paid Subscriptions may offer a free trial before charging you. If you decide to unsubscribe from a Paid Subscription before we start charging your payment method, you must cancel the subscription before the expiration of the trial period by contacting peter@unwait.me.
Failed Payments
If we cannot charge your payment method for any reason (such as expiration or insufficient funds), and you have not cancelled your subscription, you remain responsible for any uncollected amounts. We reserve the right to cancel your subscription if we are unable to successfully charge your payment method to renew your subscription.
Contact Information
For any questions regarding refunds or cancellations, please contact us at:
📧 Email: peter@unwait.me
Company Information:
- Legal Name: Questly Kereskedelmi és Szolgáltató Korlátolt Felelősségű Társaság
- Short Name: Questly Kft.
- Tax ID: 32757402-1-42
- Main Activity: 6210 Számítógépes programozás (Computer Programming)
- Registered Address: 1065 Budapest, Révay utca 6. Fsz. 7. ajtó, Hungary
- Founded: 2025
Summary of Key Points
- Unwait.me uses Paddle.com as our payment processor and Merchant of Record
- Plus subscribers have the right to cancel within 14 days of purchase
- The cancellation right doesn't apply once you begin using the digital services
- Subscriptions automatically renew until cancelled
- Refunds will be processed within 14 days using the original payment method
- For refund and cancellation requests, contact peter@unwait.me